ProductionPro

Prudence

Troubleshooting

If it's not in your Inbox, please check your Spam and other folders.

I did not receive my verification email.

Please make sure you've verified your email.

I created my ProductionPro account but can't sign in.

I received an “error processing email” message when logging into ProductionPro; what do I do?

Please ask your IT department to whitelist these ProductionPro URLs.

I'm on a school WiFi network and can't receive ProductionPro emails or have issues accessing my content. What should I do?

Make sure your emails are right, and - if there's a list of them - make sure they're separated by commas.

I tried adding my team but can't seem to do so. What now?

Download the iPad app from the App Store, but sign in on ProductionPro on the Web on all other devices.

How do I download the ProductionPro iPad app?

Make sure your iPad has iOS 13 or higher and can access the App Store for updates.

Why can't I update to the latest ProductionPro iPad app?

Account Access

Access ProductionPro from any device via our web app

Is there an iPhone/Android app?

Does ProductionPro support Bluetooth pedal devices?

Preload your script to access it without an internet connection.

Can I access my show offline?

I don't hear any sound in the iPad app, what do I do?

ProductionPro is available on all Music Theatre International (MTI) titles.

How do I add ProductionPro to my show license and how much does it cost?

I added ProductionPro to my show license. Where is my order?

Which licensed shows are available on ProductionPro?

Yes! Just let us know and we'll work with TOP to get them onto ProductionPro.

Can I have my The Original Production choreography videos on ProductionPro?

Is ProductionPro like RehearScore?

Common Questions

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Film & TV

Theatre

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