Here are some reasons you may not be able to update to the latest version of the ProductionPro iPad app:
1) Your iPad is running iOS 9 or iOS 10.
As of (date), ProductionPro stopped supporting iPads with operating systems below iOS 11. The following iPad models are no longer able to update to new versions of the ProductionPro iPad app:
Original iPad mini
If you have an iPad that can be updated to iOS 11 or higher - but you haven't done so - please update your iOS, then head over to the App Store to download the latest version of the ProductionPro iPad app.
2) Your organization has locked all App Store downloads for your iPad:
If your iPad belongs to an organization that has locked any personal app downloads, please reach out to an administrator to get new updates pushed or downloaded to your iPad.