ProductionPro

Prudence

Troubleshooting

If it's not in your Inbox, please check your Spam and other folders.

I did not receive my verification email.

Please make sure you've verified your email.

I created my ProductionPro account but can't sign in.

I received an “error processing email” message when logging into ProductionPro; what do I do?

Please ask your IT department to whitelist these ProductionPro URLs.

I'm on a school WiFi network and can't receive ProductionPro emails or have issues accessing my content. What should I do?

Make sure your emails are right, and - if there's a list of them - make sure they're separated by commas.

I tried adding my team but can't seem to do so. What now?

Download the iPad app from the App Store, but sign in on ProductionPro on the Web on all other devices.

How do I download the ProductionPro iPad app?

Make sure your iPad has iOS 16 or higher and can access the App Store for updates.

Why can't I update to the latest ProductionPro iPad app?

Account Access

Access ProductionPro from any device via our web app

Is there an iPhone/Android app?

Does ProductionPro support Bluetooth pedal devices?

Preload your script to access it without an internet connection.

Can I access my show offline?

I don't hear any sound in the iPad app, what do I do?

ProductionPro is available on all Music Theatre International (MTI) titles.

How do I add ProductionPro to my show license and how much does it cost?

I added ProductionPro to my show license. Where is my order?

Which licensed shows are available on ProductionPro?

Is ProductionPro like RehearScore?

Common Questions

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Theatre

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.