If you've forgotten your password, visit the ProductionPro Web App and follow these steps:
Enter your login email address, and click "Continue"
At the password screen, click "Forgot Password"
Confirm your email address and click "Send Email Reset Link"
You'll then receive an email with a link to reset your password (be sure to check your Spam/Junk folder if it doesn't appear in your Inbox). Make sure your new password is strong, with at least 12 characters and a mix of uppercase letters, lowercase letters, numbers, and symbols.
Once you've reset your password, you can try logging in again.